Customer Care Support

Job Summary

Customer service representatives help customers with complaints and questions, give customers information about products and services. By helping customers understand the product & answering questions about their reservations, they are sometimes seen as having a role in sales.

Job Description

Responsibilities and Accountabilities:

  • Answer any questions the customer may have about available Ease2Bizz products and services
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
  • Select appropriate responses to customer issues and work quickly to resolve them.
  • Call center or customer service experience preferred
  • Excellent listening skills and an empathetic voice and manner.
  • Dedication to customer satisfaction.
  • Basic knowledge of computer software and office systems

Tools & Resources

Responsibilities and Accountabilities:

Job Specifications

Qualification

  • Graduation Form any Stream
  • Good Communication Skill
  • Basic knowledge of computer software and office systems

Experience

  • 0 to 3 year.

Skill Set & Personality Traits required

  • Communication Skill
  • Computer Knowledge

Location

  • Pune.

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